At Evalectric, we aim to bring you top-of-the-range hair care products so that you can enjoy great hair days come rain or sunshine. We invest rigorous attention to detail, designing hair styling products for a variety of hair types, helping you fashion your hair according to taste, whim or necessity. With edgy print schemes and ergonomic product designs, we hope that you’ll enjoy your Evalectric item as much as we do.
Return Policy
We’re sorry to hear that you’re not 100% happy with your Evalectric product. If you purchased your item in store, please contact the original store of purchase and bring along your item and purchase receipt. If you purchased your item online, please contact our customer service center at 1-877-396-2839, during work hours (Monday – Thursday: 9 am – 5 pm and Friday: 9 am – 3 pm PST) to initiate a product exchange (within 30 days of online purchase). Delivery charges will be incurred on the customer’s expense.
Regrettably, we cannot offer refunds at this time.
At Evalectric, we aim to bring you top-of-the-range hair care products so that you can enjoy great hair days come rain or sunshine. We invest rigorous attention to detail, designing hair styling products for a variety of hair types, helping you fashion your hair according to taste, whim or necessity. With edgy print schemes and ergonomic product designs, we hope that you’ll enjoy your Evalectric item as much as we do. Regrettably, we cannot offer refunds at this time.
Manufacturer Warranty
Evalectric is proud to stand behind its products and our customer’s satisfaction. For all in-store purchases, ask about a free product trial before you buy. For all authorized online purchases, Evalectric offers a Manufacturer Warranty – if you are not satisfied with your product purchased online evalectric.com offers a 100% Manufacturer Satisfaction Guarantee and will permit an exchange of the purchased product within 30 days of purchase for any alternative Evalectric product of equal or lesser value. For any questions feel free to contact cservice@evalectric.com
Notes on Product Exchanges
If you purchased your item online, please contact our customer service center at 1-877-396-2839, during work hours (Monday – Thursday: 9 am – 5 pm and Friday: 9 am – 3 pm PST) to initiate a product exchange.
– Delivery charges will be incurred at the customer’s expense.
– Please ensure that your return item is delivered in original packaging and includes any given accessory, user manual, warranty card, and authentication certificate.
– Evalectric cannot accept returns or offer exchanges for items that are damaged, defaced, delayed, or lost in transit.
– For online returns, the parcel and its contents are the responsibility of the customer until it arrives safely at Evalectric.
– For returns via mail, please use a tracking option to ensure the safe delivery of return items.
– Additional delivery charges (e.g. postage) will be incurred at the expense of the customer.
– Items that are not returned with an original purchase receipt will not be accepted for product exchange.